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Shipping

SHIPPING INFORMATION

TOO COOL FOR FUR orders are delivered Monday to Friday from 9:00 to 17:00. All delivery options relevant to the order and destination will be displayed at checkout.

SHIPPING TIMES

Delivery is expected within 2-4 days on the Italian territory and within 3-7 days to Europe and the rest of the world.

Please note that our shipping times should be used only as a guide and may undergo changes that cannot be foreseen at the time of ordering.

TOO COOL FOR FUR cannot take responsibility for customs clearance delays or failed payment failures, but we will try to minimize any delays.

DUTIES and TAXES

We include the cost of taxes and duties on your items for the following countries / regions without requiring additional payments upon delivery of the order: ITA and EU. For all shipments outside the national and European territory we expect a surcharge of € 45.00 (for shipping costs).

In the event of customs clearance, it will be your responsibility to pay any surcharge directly to the courier to release your order

TRACKING THE ORDER

After placing your order, you will receive an email containing all the details regarding your purchase. You may be contacted if we need further information to verify your payment. Once your order is approved, the shipment will be processed within the times specified in the previous paragraph. To track your shipment you can consult the tracking number we will provide you.

CANCELLATIONS

Since your purchase will soon be ready for shipment, please contact customer service no later than 12 hours to cancel or make changes to your order

customerservice@toocoolforfur.com

If the cancellation request is received after 12 hours you will be responsible for the cost and collection of the items.

Depending on where you live, you can cancel the order based on the CCR (Consumer Contracts (Information, cancellation and additional charges) Regulations 2013). If you choose this option we will refund you the full price for any returned item that meets our return conditions. However, you will be responsible for the cost and collection of the items you have ordered.

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