We accept Visa, Visa Electron, Postepay, Mastercard, Maestro credit cards, Bank Transfer, or you can also pay with Paypal. In the case of payment by credit card or Paypal, the amount of the order will be debited only at the time of shipment
How much is shipping?
Shipping costs are automatically calculated at checkout depending on the country of destination chosen and whether it is Express or Standard. Collection is free. Your return must arrive at TOO COOL FOR FUR within 14 days from the delivery date. We recommend that you book the collection within 7 days from the delivery date to make sure it arrives within the established deadlines.
Can I return items purchased online?
TO BOOK WITHDRAWAL Contact customer service: customerservice@toocoolforfur.com +39 0823 696196
We will send you a confirmation email with all the details necessary to complete the return. Place all the items with their original packaging inside the TOO COOL FOR FUR box if your order contains multiple items you will have to return the items you intend to return in a single tranche. To check the delivery status of your package with our carrier, use the tracking number provided.
Where is my order?
When your package is shipped, you will receive an email containing the courier’s tracking number to track your shipment. Remember that from the moment the email is sent it may take up to 24 hours before the package can be tracked. Orders are shipped and delivered only on working days (Monday to Friday), except for national and local holidays and special delivery requests . To check the delivery status of your package with our carrier, use the tracking number provided.
